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  1. xChange Service
  2. Payment
  3. Wallet, Invoice & Payout

Wallet, Invoice & Payout

  • When will the pickup credits be added to my xChange Wallet?
  • How much money can I receive as a payout from my xChange Wallet?
  • Subscription Invoices
  • Where can I find my Account Statement?
  • How do xChange invoices work?
  • How do I add a credit card?
  • How do I get billing details for my transactions on xChange?
  • How long does it take to receive payment after a wallet withdrawal (payout)?
  • I need to dispute or update an invoice due to late reporting of Pick-up or Drop-off Data
  • I paid all my invoices but my balance is still negative, why?

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https://www.youtube.com/watch?v=WLoQq58k8AE&ab_channel=xChangeL%26D
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Leasing: how it works
Watch a nice video on how Leasing containers works in xChange!
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https://help.container-xchange.com/hc/en-us/articles/7900653774237-Welcome-to-xChange-101
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xChange Basics
Just joined xChange? You can start here!
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https://help.container-xchange.com/hc/en-us/articles/10151082840477
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Access troubleshoot
Are you having issues accessing/logging in at our app? Check here!
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/hc/en-us/requests/new
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Open a Support Ticket
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