In this article, you will find out more about xChange’s Subscription invoices. When you start your journey as a customer in Container xChange’s platform, you subscribe to one or more of our products.
- This means you will be charged a subscription fee, usually on a monthly basis.
- For each subscription fee, you will receive one subscription invoice.
- You can download the invoice in a PDF format and all of our invoices are in USD currency 💰
- This invoice will contain the fees of your subscription including discounts/refunds and VAT details that you have received from us.
- The subscription invoice will also contain the fees for the volume-based packages such as additional users and additional containers, if applicable.
Where can I filter my Invoices?
-
- Go to the Wallet
- Click on the Invoices tab as shown below.
- Through the filters you can select which product’s invoice you would like to view:
- Leasing
- Trading
- Subscription
- Other
- You can also filter through the invoice’s status:
- Open
- Paid
- Cancelled
- Overdue
Note: The search will show subscription invoices that are generated after the 20th of October, 2023 (the date when this new feature was implemented).
The subscription invoice is expected to be paid on the day the invoice is issued to you. If you have added a credit card to your xChange wallet, it will be automatically charged for the invoiced amount.
In case you have not saved the credit card, you can do so through the Wallet. You can also review this related article on how to add a credit card to the Wallet
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