I paid all my invoices but my balance is still negative, why?

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  • The Current balance always displays your balance at the moment you checked your wallet.

  • You might think you are done ✅ if you already paid all invoices issued to your account.

  • However, there may be charges that occurred over the current month that made your balance negative


  • These charges will be part of your next invoice, so you can use it as a way to check how much you can expect your next invoice to be.

  • Please let us know if you have any follow-up questions by opening a chat with our customer support or sending an email to our finance team: payments@container-xchange.com 

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