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  1. xChange Service
  2. Marketplace - Trading
  3. Trading FAQ

Trading FAQ

  • How much is the cancellation fee?
  • When will the payout of a Pick-up Trading deal be issued to the Seller?
  • How can I request customer support in a Trading deal?
  • How can I decline (cancel) a Trading deal during the Negotiation stage?
  • How can I create a Guaranteed offer?
  • How does “Recommended” sorting work on Trading·Search?
  • How can I create a Trading Direct Negotiation?
  • Can the deal type change from gate-buy to pick-up or vice-versa?
  • What is the difference between Gate-buy and Pick-up deals?
  • How can I stop saved search notifications on Trading?
  • When will the payout of a Gate-buy Trading deal be issued to the Seller?
  • Can I cancel a Trading Deal after both partners have confirmed the terms?
  • Can I cancel a trading deal if the buyer has not paid (within the 7 days invoice period)?

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