Can I cancel a Trading Deal after both partners have confirmed the terms?

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According to our xChange Trading Payment Handling Terms and Conditions:

  • For Pick-Up Deals the payout will be transferred to the seller 7 (seven) days after the provision of the release to the document trading deal.

  • For Gate-Buy Deals the payment will be transferred to the seller 7 (seven) days after the drop-off date of the last container.

This means a cancellation can only be requested by either the buyer or the seller within the 7 days that follow the provision of the release document

*Important note: if both partners agree to the cancellation after 7 days, a request for cancellation can be processed. However, no one-sided cancellations are possible anymore.


What are the buyer's and seller's main obligations?


How much is the cancellation fee?


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