What happens during the Payment Stage of a Trading deal?

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Trading deals with Payment Handling On

  • When the terms of the negotiation have been confirmed by both the buyer and seller, the negotiation will automatically move on to the Payment stage as shown below: 

 

Where can I initiate the payment process? 

  • Through the Deal Payment section
    • You will see a breakdown of the deal's value and your current available wallet balance
  • You can initiate the process by clicking on Select Payment Method

  • You can select more than one payment method

  • This is limited to the available wallet balance and credit card 💳 or bank transfer to pay for the remaining amount.
    • You can apply the wallet balance by clicking on the toggle ✅

 Where can I find the Invoice?

  • In this stage for Payment Handling ON deals, an invoice will be uploaded automatically to the Invoices section as shown below. 

 

What are the next steps for the Buyer?

  • The buyer will proceed to complete payment of the invoice's amount to xChange's bank account (all bank details can be found within the invoice).
  • Once payment has been confirmed as received by xChange, the trading deal will be moved to the Release stage
  • Check out this article to learn more about the Release stage:

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Trading deals with Payment Handling Off

  • The seller will provide an invoice in the Documents section, and you can then complete payment directly to the seller. 

  • After you have paid the invoice, please inform the seller in the trading deal's chat.

  • As soon as payment is received, the seller will manually move the deal to the release stage and upload the release in the documents section. 

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