What happens during the Payment Stage of a Trading deal?

Have more questions? Submit a request

Trading deals with Payment Handling On

  • When the terms of the negotiation have been confirmed by both the buyer and seller, the negotiation will automatically move on to the Payment stage as shown below: 


Where can I initiate the payment process? 

  • Through the Deal Payment section
    • You will see a breakdown of the deal's value and your current available wallet balance
  • You can initiate the process by clicking on Select Payment Method

  • You can select more than one payment method

  • For example, if you have an available wallet balance you can apply it by clicking on the toggle ✅
    • You can then select to pay the remaining amount via a credit card 💳 or bank transfer

 Where can I find the Invoice?

  • In this stage for Payment Handling ON deals, an invoice will be uploaded automatically to the Invoices section as shown below. 


What are the next steps for the Buyer?

  • The buyer will proceed to complete payment of the invoice's amount to xChange's bank account (all bank details can be found within the invoice).
  • Once payment has been confirmed as received by xChange, the trading deal will be moved to the Release stage
  • Check out this article to learn more about the Release stage:



Trading deals with Payment Handling Off

  • The seller will provide an invoice in the Documents section, and you can then complete payment directly to the seller. 

  • After you have paid the invoice, please inform the seller in the trading deal's chat.

  • As soon as payment is received, the seller will manually move the deal to the release stage and upload the release in the documents section. 

Articles in this section

Was this article helpful?
0 out of 0 found this helpful



Please sign in to leave a comment.