What happens during the Release Stage of a Trading deal?

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The Release Stage with Payment Handling On

  • As soon as payment is received, our payments team will confirm this by moving the deal to the Release stage and sending the following message in the chat:

  • The Seller will view the following message:


How can the Seller upload the Release?

  • The seller can upload the release through the Create a Release reference option.

  • The seller can upload their own release document or create the release by simply filling out the fields with the following details:

    • Release reference number
    • Validity (how long the release will be valid to complete the pick-up)
    • Pick up location
    • Container Quantity
    • Depot Name
    • Depot's address
    • Depot's phone number
    • Depot's email address

  • Once all this information has been provided, you can just complete the process by clicking on Create Release Reference

Where can the Buyer find the Release?

  • Once the release reference has been uploaded by the Seller, it will be visible to the Buyer under the Release References tab, where the Buyer can download the release.

For Trading deals with Payment Handling ❌ Off

  • For this type of deal, the seller will be the one to move the deal to the Release stage (as soon as they receive payment) and upload the release by following the same process stated above. 


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