Limits

Unit Limit

• How high is my Unit Limit and where do I find this in the platform?
• Why am I on Unit Stop? How can I activate my account again?
• What is the Unit Limit?
• How is my Unit Limit calculated?
• Why have I reached the Unit Limit?
• I have reached my Unit Limit, what happens with my leasing deals now?

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Credit Limit Use cases

• Should users or suppliers select the Wallet to complete payment with their Credit Limit?
• My Credit Card payment was not successful, what can I do?
• Will my Credit Limit be updated in real-time?
• What if my Leasing Deal is canceled before any Container is Picked up?
• What if my Leasing Deal is cancelled before the payment is received by Container xChange?
• What happens with the leasing deal if I had to complete payment upfront via Credit Card?

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Credit Limit Banners

• What does each Credit Limit widget mean?
• How do I know if I am approaching or have reached my Credit Limit?

Credit Limit Wallet Widget

• What is the Credit Limit Widget?
• What will change in the xChange Wallet?
• I made a bank transfer to xChange for a Leasing Deal, where should I share the bank slip (proof of payment)?

Credit Limit FAQs

• I accidentally accepted a leasing deal with the wrong terms. The pick-up charges are paid by the partner, not me. How can I fix it?
• My leasing deal is in the payment stage, will I have to pay for cancellation fees if I cancel now?
• Where can I check my company's Credit Limit?
• I accepted a Deal, but the Deal is in the payment stage. Can I release or pick up containers?
• Will the Credit Limit apply to Trading as well?
• I reached my Credit Limit and my Unit Limit, can I still do business on xChange?

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