What if my Leasing Deal is cancelled before the payment is received by Container xChange?

• In case a leasing deal is canceled and the user completes payment upfront (before the deal is moved to the Release stage) via a Bank transfer or Credit Card, review the next section to understand what follows.

What will happen to the payment? 

• If a customer selects the Wallet as a payment method, there will be a 30-day period to pay the invoice.

  • This means, that if the deal gets canceled before payment is completed, the invoice would simply be canceled by xChange.
    
    

• If the customer had to pay upfront via a Bank Transfer or Credit Card, and then the deal is canceled, we will credit the money to the Wallet and you can then request a payout or use it for a new deal.
  
  

• If the cancellation was requested after the first 12 hours of acceptance of the leasing deal, there will be applicable cancellation fees as described in this article:

  • I would like to cancel a leasing deal, will I have to pay cancellation fees?