We will walk you through a use case where Company X is requested to complete Payment upfront. We will explain why this happens and the available options to move the deal forward.
Use case: Upfront Payment Required
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Company X has a Credit Limit is 50,000 USD
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Their current Wallet Balance is -40,000 USD
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They start a leasing deal within their Container Leasing Limit for 22 x 20DC
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Each unit has a Pickup charge (that Company X has to pay) of 2,000 USD
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They accepted a deal with a Pickup charge value of 44,000 USD
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They have an Insufficient Wallet Balance/Credit limit to pay by wallet
- The Use Wallet to Proceed option is deactivated because the available Wallet balance and Credit limit to spend is less than the leasing deal's total value.
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Company X then proceeds with the Select Payment Method option.
- The company will have the option to complete payment via Credit card or a Bank Transfer
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They can choose to pay via Credit Card
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The deal will be instantly confirmed
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But there will be an extra 3% third-party processing fee.
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They can choose to pay via Bank Transfer
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An invoice with all the details needed to complete the bank transfer is provided.
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The deal will remain in a Waiting for payment status until the money is received by xChange.
- The paying partner can also change their selected payment method at this point for a credit card payment 💳 as shown in the image below
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If you decide to proceed with the bank transfer, to make the process of payments smoother it helps if you share your payment slip to xChange via Email:
- payments@container-xchange.com
- Make sure to include the invoice number in the email.
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