I have a negative balance in my wallet, where is this coming from?

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  • If the final balance is negative, in that same spreadsheet you can check the breakdown of all your invoiced transactions and cross-check the invoice numbers in the wallet's Invoices tab.


How can I pay for this negative balance?

  • Go back to the wallet and navigate to the Invoices tab
  • You can check your open invoices here by selecting the Open status ⬇️

  • If you click on the three-dot icon

  • You can easily pay for them with the added credit card in the wallet by selecting the Pay Now option 

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