The wallet balance is updated several times a day, as it is linked to all activity you have on xChange. Possible reasons for the balance to suddenly turn negative can be, but not limited to: you just purchased containers (the purchase price is automatically registered in the wallet upon acceptance); you just reported picked up containers in leasing, for which you pay pickup fees. If you still have further doubts concerning your wallet balance you can email payments@container-xchange.com for further clarification.
Articles in this section
- Using net terms (trading credit limit): what if my deal gets canceled?
- Introduction to net terms (trading credit limit) on xChange
- How to enroll in net terms on xChange (Trading Credit Limit)
- Resolve Net Terms: Transparent Fees and Payment Guidelines
- Can I split my Trading invoice?
- Is the payment handling fee refundable in Trading deals?
- Can I change my payment method in Trading deals?
- When will the seller receive the payment of a Trading deal (pick up and gate buy)?
- Where can I find the invoice of a trading deal? (Invoices section)
- Can I make a single payment for multiple invoices? Can I pay for a specific trading deal?
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