Can I split my Trading invoice?

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No, it is not possible to split one trading deal into two separate invoices. Per transaction, only one invoice will be issued and needs to be paid in full within 7 days from acceptance of the Deal.

 

Examples where splitting invoices is NOT possible: 

  1.  The buyer wishes to make a partial payment: 

For example, a trading deal involves 20 units and the buyer wants to pay for 10 units first and the remaining 10 units later. In this case, the buyer will have to request customer support by typing @ and then selecting the Support option from the drop-down menu. We will assist in creating two separate transactions that are invoiced separately.


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  1. If the buyer wants to issue a payment based on picked-up units: 

For example, a trading deal involves 20 units, and the buyer requests xChange to pay the seller for the first 10 picked up units, and then pay for the remaining 10 units later. It’s important to note at container xChange we are not able to process partial payments. This means, the buyer must issue full payment to the seller in a single transaction (or follow the same solution described in point a).

 

According to our xChange Trading Payment Handling Terms and Conditions

3) Payment by The Buyer

a) Payment by The Buyer to xChange (as an agent of The Seller) must be paid latest by the Invoice Due Date and before the delivery of any Equipment (unless otherwise indicated on the Invoice). This applies to Pick-Up- as well as Gate-Buy Deals.

 

b) For Gate-Buy Deals (In case the Equipment is delivered to The Buyer): Any alternative payment terms than stipulated in Section a) (including but not limited to payment at delivery or paying 50% upfront and 50% on delivery) are not supported or guaranteed by xChange.

 

You can request customer support (by typing @ and selecting Support from the drop-down options).

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