I am the Seller of a Trading deal, how can I request a payout to my bank account?

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  • You can review this related article on how to request a Payout from within your Container xChange Wallet:  How can I request a payout? (New Flow)
  • You can easily request a payout to your bank account as a seller on a trading deal. The option to request a payout will appear after the Release is uploaded.
  • Click on the Request payout button ⬇️

  • Select the release for which you would like to request a payout to your bank account.

  • After you request the Payout, this action will be recorded for you to easily check later if you have already requested a payout or not. 

  • Due to the buyer protection policy, the payout will be made 7 days after the release is created and it is subject to a positive wallet balance on that day.

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Important

  • If you would like to request a payout to your bank directly, please request it within 7 days after the release reference is created.

  • If you don't request it within 7 days, the credits will be kept in your wallet.

  • If you request a payout within 7 days and you have a positive wallet balance, the payout will be made 7 days after the release is created.
    • Our finance team will confirm the same on the trading deal's chat.

  • Please note that it usually takes 5-10 banking days for the payment to reach your bank account, depending on the country and respective bank.

  • If you request a payout within 7 days but you don't have a positive wallet balance, the credits will be kept in your wallet.

  • In case of any questions, please email payments@container-xchange.com with the subject ''DEAL ID: Bank Payout''.

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