When you accept a deal on xChange it’s important that you pick up the containers stated in the deal. You are able to negotiate how many containers you will pick up before acceptance, which means that you never have to accept more containers than you need.
In case you need more and your partner can provide it, you can request assistance from the support team to add more quantity to the current deal. Make sure you tag the support team using the @Support in the request chant and also make sure your partner writes a written confirmation on the request chat as well.
Our great Customer Support Team is always ready to help you with any inquiry you might have. Just pick one of our official channels and we will get back to you shortly! You can also ask for help directly from the Deal chat :)