What happens during the Reference Stage of a Gate buy Trading deal?

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The Drop off Reference Stage with Payment Handling On

  • As soon as payment is received, our payments team will confirm this by moving the deal to the Reference stage and sending the following message in the chat:

  • The Buyer will view the following message:

How can the Buyer upload the Drop off Reference?

  • The buyer can upload the release through the Create a Drop off reference option shown above.

  • The buyer can upload their own Drop off reference document or create the reference by simply filling out the fields with the following details:

    • Drop off reference number
    • Validity (how long the release will be valid to complete the pick-up)
    • Drop off location
    • Container Quantity
    • Depot Name
    • Depot's address
    • Depot's phone number
    • Depot's email address

  • Once all this information has been provided, you can just complete the process by clicking on Create Dropoff Reference

Where can the Seller find the Drop-off Reference?

  • Once the Drop-off reference has been uploaded by the Buyer, it will be visible to the Seller under the Dropoff References tab, where the Buyer can download the release.

For Trading deals with Payment Handling ❌ Off

  • For this type of deal, the seller will be the one to move the deal to the Reference stage (as soon as they receive payment) and ask the buyer to upload the Drop off reference by following the same process stated above. 


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