The Damage Monitor is a function on the xChange platform which is used for monitoring any damage report/claim. Within the Damage Monitor you can find information about each container which has reported damages.
Click here for more information on how to report damages.
Where is the 'Damage Monitor'?
You can access the damage monitor by clicking the following link
Additionally, if you are aware of the request number you can search for the request and find the Damage Monitor at the top of the page as below:
What information is shown within the 'Damage Monitor'?
Supporting documents, for example: the EOR, off-hire report, photos of the damaged unit(s) are available to access. To view these you can simply click the 'view' button which is available on the 'off-hire report' and also 'file-share' column . Other information such as the status and container details are also available.