Forgot Password
If you forget your password, click the Forgot Password button on the login page. Type the email address that you registered with on the platform and click Forgot Password. You will now receive an email including a link that when entered will let you set a new password. Keep in mind that the link is valid for 1 hour before it expires.
Set a new password
To set a new password for your user, click your name in the top right corner of the platform and press Settings. On the bottom of the new page, you set your new password. Just add your old password in the first field and add your new password in the second, with a confirmation in the third field. Make sure you write your new password the same way both times.
Please ensure that your new password satisfies the following rules:
- Characters: Use uppercase/lowercase letters, at least one number, and one special character.
- Length: Keep it at least 8 characters long.
Remember to press change password to set your new password.
Change email notification preferences
To deactivate emails, click your name located on the top right of the platform and select settings. Here, you can choose what type of emails you would like to deactivate from the platform.
Remember to press Submit.
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