How can I set a new password?

Have more questions? Submit a request


To set a new password for your user account, click your name in the top right corner of the platform and press Settings.

On the bottom of the new page, you set your new password.

Just add your old password in the first field and add your new password in the second, with a confirmation in the third field. Make sure you write your new password the same way both times. 

Please ensure that your new password satisfies the following rules:

  1. Characters: Use uppercase/lowercase letters, at least one number, and one special character.
  2. Length: Keep it at least 8 characters long.

Remember to press Change password to set your new password.

Articles in this section

Was this article helpful?
0 out of 0 found this helpful



Please sign in to leave a comment.