Resolve Net Terms: Transparent Fees and Payment Guidelines

• When you choose “Trading credit” as your payment option for containers on xChange, your credit is provided through net terms from our partner, Resolve. This means your xChange invoice will be marked as paid immediately, and you’ll receive a separate invoice from Resolve by email to settle.
• This article gives you an overview of all the possible fees that can be associated with this payment method.

What’s the Most Cost-Effective Way to Pay?

• To minimize fees, pay your Resolve invoice within 30 days using ACH, bank transfer, or wire payments. This way, the only fee you’ll pay is the Resolve Net Terms Fee (2.5%).

Planning Your Payments: A Full Breakdown of Fees

• If you choose to pay after 30 days or with a different payment method, additional fees may apply. Here’s a full breakdown to help you plan your payments and avoid unexpected costs.

1. Net 30 Terms Fee

• The only fee if paid within 30 days. This 2.5% fee applies to all balances using Net 30 Terms, even if paid within 30 days. There is no termination fee, so you’re free to use this payment method as needed.

  Fee Type	Amount	Description
  Net 30 Terms Fee	2.5%	A standard fee for all users of Net 30 Terms, due upon balance payment (within 30 days).

2. Late Fees

• Payments made after 30 days incur additional late fees.

  Fee Type	Amount	Description
  Late Fees	3.5% of unpaid balance + $29.00 per billing cycle (or 30 days).	Charged on unpaid balances after the due date.

3. Payment Methods & Their Fees

• Choose the payment method that works best for you. Some options come with no additional fee, making them more economical.

  Fee Type	Amount	Description
  ACH/Bank Transfer/Wire	No Fee	A free payment option. Preferred for easy and cost-effective transactions.
  Debit/Credit Card	3.5% of payment amount	Non-refundable processing fee for credit or debit card payments.
  Check Payment	$5 per check	Non-refundable processing fee for check payments.

4. Returned Payment Fees

• Applies if a payment is returned, such as with a bounced check.

  Fee Type	Amount	Description
  Returned Payment Fee	$20 per returned payment	Charged for any returned payments (e.g., bounced checks).

5. Collections Fees

• If collection efforts are required for overdue accounts, additional costs may be applied.

  Fee Type	Amount	Description
  Collections Fee	Variable	Costs associated with collection efforts (e.g., court, attorney fees).