You may be set on Unit Stop if you've had unpaid or overdue invoices for a long time. Please be aware that your Unit Limit is linked directly to your payment behavior and can be decreased in case of having unsettled invoices
- To get your account activated again, we kindly ask you to settle all pending invoices.
- You can easily find these through the Wallet's Invoices tab and use the filters to select the Open status.
- Once you have completed the payment, please share the paid invoice number with the payment remittance to speed up the removal of the unit stop to the following email:
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