I provided the necessary information for the background check, why can’t I access the platform? I passed the vetting, why I don’t see the leasing/trading page?

Have more questions? Submit a request

To ensure the safety of all transactions, all members of Container xChange have to go through a mandatory background check before having access to the platform. Once your company information is verified by the xChange Vetting Team, your account manager will inform you as timely as possible and schedule a training session with you.

If you need further help regarding your account or membership, consult your account manager directly to discuss this in more detail, or feel free to contact us at service@container-xchange.com.

To learn more about the vetting process, check this FAQ article: What is the xChange Vetting/Background Check process?

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