Skip to main content
Logo
Home
Submit a request Sign in
English (US) 简体中文
  1. xChange Service
  2. Marketplace - Leasing
  3. Pick-up and Drop-Off Tips

Pick-up and Drop-Off Tips

  • How do I create a Release Reference?
  • Can I split the Release Reference with another partner?
  • How do I provide Drop-Off References?
  • Per BIMCO, What is the pick-up process?
  • How can I check the container prior to pick-up?
  • How can I track my container's status?
  • What is xChange gate monitoring service?
  • How to report ETA and POD in Reference Manager?
  • Per BIMCO, What is the redelivery process, and cost? (Drop-Off)
  • My container has been misplaced, what can I do?
  • DRV per BIMCO | My Containers have not been returned, what can I do?

© xChange Service

Theme by Lotus Themes

Facebook LinkedIn
What do you need help with?
https://www.youtube.com/watch?v=WLoQq58k8AE&ab_channel=xChangeL%26D
//theme.zdassets.com/theme_assets/9443898/a49fd2dcbfc636ed73fd61ee09ac11b37632bf9a.png
Leasing: how it works
Watch a nice video on how Leasing containers works in xChange!
custom
https://help.container-xchange.com/hc/en-us/articles/7900653774237-Welcome-to-xChange-101
//theme.zdassets.com/theme_assets/9443898/19c618af85f436f2e2379427796e2db7968e34ad.svg
xChange Basics
Just joined xChange? You can start here!
custom
https://help.container-xchange.com/hc/en-us/articles/10151082840477
//theme.zdassets.com/theme_assets/9443898/352d754fd789278079cc6149992d9721a3af8800.svg
Access troubleshoot
Are you having issues accessing/logging in at our app? Check here!
new_request
/hc/en-us/requests/new
//theme.zdassets.com/theme_assets/9443898/c222ff80a8727a20292fafd92aa83e3d5922ddda.svg
Open a Support Ticket
Click here to open a ticket with our great Support team.
pick up, drop off, eta update, payment
Powered by Zendesk