How can I insure my containers?

Updated November 15, 2023 00:00

Nikolai Ivanenko

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When negotiating a leasing deal on xChange, both partners have the option to insure their containers from Total Loss (Basic Insurance) or Total Loss and Damages (Premium Insurance).
The insurance coverage starts with the pick-up date and stops when the containers are marked as returned empty.
In case a claim has to be made, the Insured can reach out via email:
- conops@container-xchnge.com

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In case a container is not traded or leased on the xChange, and it needs to be insured, the customer can do so by using the Insurance Manager at the same rates.
The Insurance Manager allows customers to insure off-platform containers against Total Loss (Basic Insurance) or Total Loss and Damages (Premium Insurance).
To start the insurance process, the customer has to upload:
- The container number
- Pick up date (this would be the date from when the insurance coverage would start).
To stop the coverage, the customer has to upload a drop-off date (this would be the date from when the insurance coverage would stop).
The insurance will not stop automatically.
In case a claim has to be made, the Insured can reach out to conops@container-xchnge.com