On xChange, there are 3 main damage protection levels to manage repair costs between USER and SUPPLIER.
- Damage Protection Plan (DPP): In all requests, DPP can be agreed between the SUPPLIER and the USER, which means that the repair costs are to be paid by the SUPPLIER up to the agreed DPP. Repair costs above the DPP are to be paid by the USER.
- Total Loss Insurance: In addition to the DPP, Total Loss insurance can be booked, which will protect your containers against Total Loss and Mysterious Disappearance of containers. Please see here for all insurance Terms and Conditions
- Premium insurance: Premium insurance can be booked in addition to DPP, which significantly simplifies the repair damage experience as xChange takes care of the entire process. It includes the Total Loss Insurance as well as free IICL6 - inspection of the units and protects your containers from all impact damages, refunding the insured amount. Please see here for all insurance Terms and Conditions.