What is the Payment Handling?

What is the Payment Handling Fee?

xChange Payment Handling is available for all your xChange transactions, it is a guarantee for all credits which you may receive.

Leasing deals

In Leasing Deals, Payment Handling refers to the fee for our service of monitoring all payment transactions related to the leasing deal, including streamlining your invoicing process and reducing coordination efforts to pay or get paid when dealing with several partners at the same time.

In addition, pickup fees and per diems are automatically credited to your wallet once the containers are picked up or the free days are over. 

For this service, the fee of 3.85% is applied for all credits earned in xChange leasing deals.

Trading deals

In Trading Deals the Payment Handling Fee is an additional service that can be selected in the deal, it is a 1.95% service fee, that is paid by the buyer, always.

This provides a 7-day protection to inspect/accept the containers purchased. As we only transfer funds to the seller 7 days after the release of the units.

• Storage Charges
• Cancellation Fees

• Refunds and corrections
• Insurance acceptance claims
• xChange concessions

The reason for this service fee is that we credit funds to the wallet daily, even before/without recovering the payment from the counterpart, taking over the effort of payment collection and the risk of late or no payment at all by the counterpart.

Further information

• For legal topics and background, please refer to our Terms of Use
• If at the end of a given month, your wallet balance closes with a positive amount, the positive balance can be paid out to your bank account as explained in this article.