Basic insurance runs for 60 days per insurance cycle and insurance charges are billed on a monthly basis to the user's wallet. The 60 days commence from the container pick-up date and renew automatically 60 days after the equipment is not returned.
Premium Insurance is valid for one-way moves up to 60 days after pick-up (per container). The insurance will be automatically renewed after 60 days unless the containers are reported as empty returned on xChange. Costs for the insurance will be billed monthly.
Our great Customer Support Team is always ready to help you with any inquiry you might have. Just pick one of our official channels and we will get back to you shortly! You can also ask for help directly from the Deal chat :)