SCLA | What are the User’s responsibilities to ensure a smooth Pick up?

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If you are the User of a Leasing deal in xChange, and you are about to initiate the Pickup process, please make sure you follow as outlined below.

According to our xChange Standard Container Lease Agreement’s sub-clause 6 (b): 

(b) The User shall, in order to ensure an orderly pick-up process: 

    1. Notify The Supplier’s depot and The Supplier at least 24 (twenty-four) hours prior to pick up to verify the availability of the Equipment and the ability to retrieve it. Failure to contact The Supplier and the depot at least 24 (twenty-four) hours prior to pick up shall result in a waiver of claims for damages against The Supplier or its affiliates or agents relating to the unavailability of Equipment.

    2. Pick up of the Equipment 24-96 (twenty-four to ninety-six) hours after the notice and during the opening hours of the depot. Failure to pick up The Equipment 24-96 hours after the notified pickup time shall result in a waiver of claims for damages against The Supplier or its affiliates or agents relating to the unavailability of the Equipment.

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