Who is a Trusted Supplier?
Trusted suppliers have an excellent track record of supplying containers on xChange. Trusted suppliers have a history of showcasing operational excellence. Their containers are as promised, releases are provided on time, and they offer a high service level to their partners if any problem arises. Every trusted supplier will receive a badge next to their company profile on their listings or in a leasing deal.
Badges are rewarded to companies who newly earned them (or taken away if they showed bad performance) on the 1st of every month.
What do I have to do to become a Trusted Supplier?
To become a trusted supplier, xChange members must fulfill the below criteria:
- Must have a star rating of at least 4.5 stars;
- Must have at least 30+ picked-up deals on xChange in the last 3 months
- Show operational excellence (xChange Recommendation):
- They supply the number of containers they agree upon in the deal (on avg. supply commitment > 90%)
- They provide release references quickly (on avg. within <24hr)
Disclaimer: Please note that any ongoing issue/escalation cases may impact your eligibility for the badge. Reach out to firstname.lastname@example.org for further assistance.