Trusted Seller Badge

What is a Trusted Seller?

Trusted sellers have a great track record of selling containers on xChange. Their units are as promised, releases are provided on time, and they provide a high service level to their buyers if any problem arises. Every trusted seller will receive a badge, which is shown next to their company profile on their listings or in a deal. Badges are given to companies that have newly earned them (or taken away if they showed bad performance) on the 1st of every month.

What do I have to do to become a Trusted Seller?

To become a Trusted Seller, xChange members must fulfill the must-have criteria below and meet at least 2 out of the 5 nice-to-have criteria.

Must-have criteria (all must be fulfilled):

• Containers sold: At least 10 containers sold this month OR last month.
• Listing accuracy: At least 95% accurate listings.
• Release speed: Average release speed of 9 hours or less.

Nice-to-have criteria (meeting more of these strengthens your Trusted Seller profile):

• Current sales offers: At least 10 active sales offers.
• Percentage % of listings with good prices: At least 50% of listings at competitive prices.
  • Feel free to contact service@container-xchange.com if you have any questions about your listing prices.
• Listing quality score (Image, Depots, YOM, Color): At least 75%.
• Response rate: At least 90% of inquiries responded to.
• Reply speed: Average reply within 12 hours.