When is the Payment Handling fee charged?

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  • The Payment Handling Fee is always connected with credit.
  • You will be charged the payment handling fee when a corresponding amount has been credited to your wallet.
  • The payment handling fee would be deducted at the same time as the aforementioned credit.
  • An example of this can be seen with pick-up charges. Once a container has been reported as picked up, the finance team at xChange will be triggered to calculate charges - this would include the pick-up fee and also the Payment Handling Fee.


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