Where can I dispute the pick up or drop off data of a Leasing deal?

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You can Dispute reported Data directly on the Leasing Deal

  • You will see the Dispute button displayed at the top of the deal:

  • Or under the Containers Data Tab:

  • After you click on the Dispute button, you will be prompted to select the specific data you are disputing:

  • Make sure to upload the required EIR (Equipment Interchange Receipt) and click Submit to complete the claim.

Can both Users and Suppliers open a data dispute?

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Is there a deadline to dispute the reported data?

  • Both Suppliers and Users can dispute the reported data until the 15th of the month which follows the date on which the data was reported. 

    • For example: 

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