My leasing deal is in the payment stage, will I have to pay for cancellation fees if I cancel now?

• The moment both partners confirm and accept the terms of the leasing deal, the deal moves to the Payment stage

  • This means the leasing deal becomes 100% official and binding.

• An invoice will be generated, and the paying partner will be prompted to select their payment method.

  • When the deal is accepted, the invoice will be added to the wallet. 
    
    

  • This does not mean the Credit Limit (Wallet balance) 💰 has been charged already.
     

• We will only charge the invoice to the paying partner's available wallet balance after they select their desired payment method, for example: Use Wallet to Proceed

When would I have to pay the applicable cancellation fees?

• According to the xChange Standard Container Leasing Agreement, sub-clause 12 (a):
  • (a) The Supplier and The User may cancel the contract or single pieces of not picked-up Equipment within 12 (twelve) hours from the acceptance date without any penalty.
    
    
• This means that a Leasing Deal can be canceled without penalty if either the User or the Supplier requests a Cancellation by tagging @support on the leasing deal within the first 12 hours of reaching the Payment Stage.