General
- What does the Free tier cost?
Explorer accounts are free to sign up and use. - What can I do with my Free Tier Access?
You can explore the marketplace, view container price ranges, and browse the network anonymously. - Can I transact as a Free member?
No, transactions are restricted to Premium accounts. - How do I upgrade from Free?
Navigate to the “Upgrade” section in your account and follow the steps below to upgrade to Verified or Premium.- Verified:
- Premium:
Networking
- Why can’t other users see my profile?
Explorer accounts are not visible to others on the network. - Can I follow or chat with suppliers?
No, these features are only available in Verified and Premium tiers.
Marketplace
- What does “anonymized supplier details” mean?
You can view container availability and price ranges, but supplier names and contact information are hidden. - Can I post a demand or negotiate deals?
No, Explorers cannot post demands or start negotiations.
Wallet
- Can I apply for a credit limit as a Free member?
Yes, you can apply, but credit limit usage is unlocked at the Premium tier.
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