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  1. xChange Service
  2. Container Operations (Leasing)
  3. 5. Damage Claim Settlement

5. Damage Claim Settlement

In this section you can learn everything about the Damage Claims, the resolution process, the necessary deadlines and helpful tips for the future.

  • 5.1. Everything you need to know about Damage Claims
  • 5.2. How to open a Damage Claim?
  • 5.3. What are the different damage protection levels offered on the xChange platform?
  • 5.4. What is the Damage Claim Process, when Premium Insurance is booked?
  • 5.5. What is the standard Damage Claim Process (Basic Insurance or No Insurance)?
  • 5.6. What is the 'Damage Monitor'?
  • 5.7. What are the EOR Damage Classifications?
  • 5.8. What do I do, if my containers have been stolen?
  • 5.9. My container is damaged beyond repair. What can I do?
  • 5.10. My container is lost and can't be returned. What can I do?
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