Payments and Wallet
- Unexpected charges: How can I raise/settle those?
- What is the xChange Wallet
- Payment handling - Feature explanation
- What is the Payment Handling Fee?
- How do I get payment from xChange?
- I had to negotiate new (additional) charges with a customer - how can I charge the customer for that?
Leasing Credit Limit
- What is the credit limit?
- Why does xChange have a credit limit?
- How is the credit limit calculated?
- Why have I reached the credit limit?
- How can I increase my limit?
- I have reached the limit, what happens with my requests now?
Trading Credit Line
- I have a positive balance in my wallet and a credit line with xChange. If I buy containers now, which amount will be used to cover for the amount that is due?
- I have used my credit line but I need to make a deal on xChange. Is it still possible?
- I have noticed that my credit line decreased - what may have happened?
- What are the terms?
- What can I do to increase my credit line?
- How is the credit line determined?