Can I cancel a trading deal if the buyer has not paid?

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You can give a 3-day notice period in writing to the buyer after the due date (which is 7 days after an invoice is issued) presented on the invoice. After which the deal can be cancelled.

The invoice can be found in the documents section on the deal page.

 

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Please note it can take 2-3 business days for us to receive international payments. Therefore, the deal may not immediately move to the next stage.

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