How is my Unit Limit calculated?

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The unit limit is based on multiple factors related to your ongoing and historical financial and operational performance. The main points taken into consideration to calculate your limit are:

  • Operational reliability includes but is not limited to how quickly the leased units are returned, number of returned units, references and ratings from xChange partners, etc.

  • Financial reliability includes but is not limited to average days outstanding, number of invoices outstanding, current wallet balance, etc. 

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Who can I talk to if I have questions or concerns about the unit limits?

  • You can always reach out to the customer support team by simply typing @ in the leasing deal's chat and then selecting Support from the drop-down:

 

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