I have reached my Unit Limit, what happens with my leasing deals now?

• Reaching the Unit Limit does not affect previously accepted, ready-for-pickup, and picked-up deals. 
• You will not be able to accept any new or in-progress leasing deals if you have reached your Unit Limit. 

What can I do if I have reached my Unit Limit?

• Increase your limit.
  • You can review the related article:
    • How can I increase my Unit Limit?
      
      
• Align with our Risk team (limits@container-xchange.com) to complete an upfront payment for specific urgent deals or the settlement of outstanding invoices.
  • Your Unit Limit depends mainly on your financial performance.
    
    
• Reach an agreement with your partner. We would like to clarify that Container xChange can not offer a payment guarantee for a deal that surpasses the Unit Limit.
  • We can only credit the supplier once we receive payment from you.

• By supplying your containers.
  • For every container you provide as a Supplier, you can pick up one more container as a User.
    
    
• Review your open deals that are in the Payment, Release, or Pick-up stage (you can request a change of the number of units, or cancel outdated deals).
  
  
• Report drop-off dates of already returned units on our platform.
  
• Return picked-up containers.
  
  
• Please note that all other services will still apply as always:
  • Pick-up and Drop-off Monitoring and Tracking
  • Payment Handling (including invoicing and dispute resolution)
  • Insurance (if selected)
  • xChange Customer Support