I had to negotiate new (additional) charges with a customer - how can I charge the customer for that?
Any additional charges that may occur in a specific transaction (i.e. Depot Charges, Drop-off Fees, Repairs, etc) can be settled via the xChange Wallet. Just make sure that this is discussed in the request chat or keep email@example.com in “cc”. As soon as the partner agrees with the charge, we will settle through the Wallet.
Such credit/charge will be always added as per the day it was accepted by the partner, and part of the respective billing period.