What are Special Requests?

Besides “normal” xChange transactions, there are three “special” request types on xChange:

1. Smart contracts: These are repeat transactions where you have already agreed on all terms & conditions with your partner (based on a past deal or outside negotiation). Once the supplier marks units as available, the user can book instantly. A negotiation is not possible anymore.
   
   
2. Assisted transactions: These are transactions that you have negotiated and agreed outside of xChange (e.g. with an existing partner or with another xChange member via Whatsapp). You can upload them on xChange to take advantage of our feature suite like insurance, gate in/out monitoring, track & trace, issue resolution, payment handling, etc. A negotiation is not possible anymore.
   
   
3. Rapid bookings: These are search results where the supplier has already provided exact financial terms & conditions. If the user sends out a request based on such a search result, the partner gets notified that this matches his terms and “just” has to accept. A negotiation is not possible anymore.