2.9 How do I report dropped-off containers? (containers that have been returned)

To report dropped-off containers, open the leasing deal and click on the 'Report drop-off'  button.

After selecting this button you will see the following screen:

It is important to include the following information:

• Drop-off location
• Drop-off Data
• Container number
• Source (who is reporting this)

You can also report multiple containers at once by selecting 'report multiple containers at once'.

xChange gate monitoring service 

After the supplier provides a drop-off reference our internal team is monitoring drop-off on a regularly basis with the depots mentioned in the drop-off reference. As soon as we collected the drop-off date of your container(s) our team reports it in the xChange app which is visible on the Deal Page and Tacking app (see more details here). To learn more about the xChange gate monitoring service check here.

Integrations

Our internal team is also offering integrations options to limit the manual work on your hand when you report pick-up or drop-off. To learn more about automating the report of pick-up or drop-off dates, check here.