As a platform that connects shippers and suppliers, xChange does not directly support documentation for users. Shippers are responsible for:
- Managing their own documentation
- Including shipping manifests
- Bills of lading
- Commercial invoices
- Customs documents
- Other necessary paperwork
Suppliers provide shipping services based on the agreed-upon terms with the shippers.
To ensure a seamless shipping experience, it is crucial for users (shippers) to communicate and coordinate with their selected suppliers regarding the required documentation. Users can use the platform's chat features or other communication channels to exchange essential documents and information with their suppliers.