Are there any limitations on the type of cargo that can be shipped via the xChange booking?
No, xChange does not impose limitations on the type of cargo that can be shipped.
The decision solely rests with the Supplier and/or Shipping Line on what cargo they are willing to carry for you.
The supplier, upon receiving your request, will respond with detailed information about their ability to handle your request and cargo type, including any associated requirements or restrictions.
Can I make changes to my booking after it has been confirmed?
Yes! However, to ensure smooth processing and avoid any disruptions, it is essential to communicate the changes to the supplier or to xChange directly well in advance.
We recommend notifying the supplier of any modifications at least 2-3 days before the scheduled sailing date. Your timely communication is greatly appreciated as we strive to accommodate your changing needs.
Our great Customer Support Team is always ready to help you with any inquiry you might have. Just pick one of our official channels and we will get back to you shortly! You can also ask for help directly from the Deal chat :)